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Frequently Asked Questions

Trash Bin Cleaning Services

1

What areas do you service?
We currently service Estero, Florida.

2

How often should bins be cleaned?
For the most cost effective with highest level of hygiene, we recommend having your bins cleaned at least once per month. However, we offer additional cleaning schedules to meet your needs and preferences.

3

Do I need to be home for the cleaning?
No, you do not need to be home. We come on your desired day (post trash pick-up), safely clean, sanitize, deodorize your bins and roll them back to your desired location.

4

Are the cleaning products environmentally safe?
Yes! – We are dedicated to protecting Esteo’s beautiful environment, so we only use approved, eco-friendly, biodegradable cleaning products, along with responsibly managing the wastewater.

5

How do I schedule Service?
Scheduling a service is easy! Just pick a frequency that works for you and we’ll do the rest!

6

How do I update my payment information?
Click on the MY ACCOUNT button on the right edge of your screen. Click the SUBSCRIPTIONS tab that appears on the landing page. Under ACTIONS you should see an UPDATE button. Click the button and follow the prompts to update your payment information.

7

How do I pay for an order that's listed in my account as UNPAID?
Click on the MY ACCOUNT button on the right edge of your screen. Once you're logged in, you'll be taken to your profile. Notice that all of your orders are displayed on this page. Locate the order you need to pay. To the right of the order is a PAY link. Click this link. On the next page, click "Pay with Bank or Credit Card" which will already be ticked. Once you do this, the module will expand and you'll be able to add your updated credit card information. Follow the prompts to complete the process.